Dealing with Difficult People and Conversations
Managing professional relationships effectively is important, and this is particularly true for Clerks and local council officers. Yet whether it's with other officers or with councillors, sometimes difficult situations will present themselves, and it's vital to have the skills to manage the challenges.
This session for local council officers explores practical techniques and ideas to manage difficult relationships in a council environment.
✽ Key Information
Venue
Zoom.
You will receive the Joining Instructions with the confirmation email and reminder emails before the event.
Useful Information
This is an interactive course and offers the opportunity to network with Clerks, officer and Councillors from Councils across England and Wales to share best practice and ideas.
Delivered By:
Breakthrough Communications
Breakthrough communications is passionate about helping and supporting organisations to communicate more effectively and compliantly. They support parish councils to communicate and engage with their communities, residents and partners. We support them with all aspects of community engagement as well as GDPR and FOI compliance.
Please note: the course is open to all county associations and will therefore have clerks and councillors not from Northamptonshire in attendance. We hope that this will allow for this course to be delivered more often and throughout the year.
When booking onto this course, the details that you provide will be used to book you onto a third party website where you will receive booking confirmation. Your details will only be used for the purposes of sending joining instructions.
Training & Events: Terms and Conditions